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Last Updated: Dec 8, 2020
IF YOU ARE AN AGENT OR EMPLOYEE OF AN ENTITY, YOU REPRESENT AND WARRANT THAT (I) THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS DULY AUTHORIZED TO ACCEPT THIS AGREEMENT ON SUCH ENTITY’S BEHALF AND TO BIND SUCH ENTITY, AND (II) SUCH ENTITY HAS FULL POWER, CORPORATE OR OTHERWISE, TO ENTER INTO THIS AGREEMENT AND PERFORM ITS OBLIGATIONS UNDER THIS AGREEMENT.
In order to become a Customer and fully use the Service, You must fill out the registration form on a Website, submit an order form through a Website and pay the applicable subscription fees. Order Forms must be accepted by VidCruiter before these terms will become binding on VidCruiter. To register, Customers will be required to provide the following information: contact business email address, company name, and telephone number. Fees are non-refundable and VidCruiter reserves the right to use the capabilities of the Service to assess use of the Service and determine costs. If Customer incurs any overages, VidCruiter will notify Customer and Customer will be obligated to pay the costs associated with the same.
December 8th, 2020
We are VidCruiter Inc. (“VidCruiter “), a Canadian registered company. We provide online Applicant recruitment and selection services, as more fully described on our websites (our “Services”), including the online recording of text, audio and video responses to questions selected by Clients along with reference checking. The Service utilizes a number of dynamic products, including, VidTracking, VidInterviewing, VidLiveInterviewing, VidRating, VidReferencing, VidTrainer, VidOnboarding, VidTesting, VidAdmissions and VidHiring as further described on the Website (the “VidCruiter Offerings”). We operate the websites available at: hiringplatform.com, hiringplatform.ca, hiringplatformau.com and hiringplatformeu.com (the “Websites”). Applicants will be directed to the applicable Website based on Client request.
This Privacy Policy explains what personal information (“Personal Information”) VidCruiter collects from Applicants (“Applicants”) who use our Services at the request of subscribers who have subscribed for our Services (“Subscribers”). We have separate privacy policies in respect of (i) Users of marketing website (set out here); (ii) Users whose information is processed through our Services (set out here); and (iii) Subscribers (set out here);.
We process Applicant personal information solely as a service to our Subscribers and to let you us the Services to interact with our Subscribers. We do not control how Subscribers process, use, access, control, maintain or delete Applicants Personal Information, whether through the Service or outside of the Service. Subscriber’s may communicate their own privacy policy regarding such processing and use to Applicants, whether through the Service or otherwise, and you should carefully review such policy. Queries raised by Applicants regarding their Personal Information will be directed to the applicable Subscriber unless otherwise required by law.
Our Privacy Officer may be contacted using the contact details set out at the bottom of this policy.
VidCruiter is committed to helping our customers support their regulatory compliance requirements. Our Information Security Risk Management Program is built on a solid foundation of widely accepted frameworks for Information Security and Risk Management, including ISO 27001, ISO 27017 and SOC2 Type2. VidCruiter adheres to Fair Information Practice Principles of notice, choice, access, security, and enforcement.
It is always an Applicant’s choice whether or not to provide Personal Information. However, if an Applicant chooses not to provide requested Personal Information, that Applicant will not be able to use certain features of the Services.
VidCruiter does not collect for itself things like protected health information, financial information, date of birth, social security or other government-issued identification number, and other sensitive personal information. A Subscriber may ask that you provide this information through the Service, but it is at your discretion whether you choose to provide it or not.
We set out below the information that we collect about Applicants and Applicants’ use of our Services.
Personal data, or personal information, means any information relating to an identifiable person who can be directly or indirectly identified. It does not include data which cannot be related to an identifiable person (anonymous data).
Through our Service, the Subscriber may collect, use, store and transfer different kinds of personal information about Applicants. VidCruiter does not collect any personally identifiable information on its own behalf.
We do collect, use and share Non-personalized data called “Service Data” such as statistical or demographic data for any purpose. Service Data such as statistical data for any purpose. Service Data is not considered personal information in law as this information does not directly or indirectly reveal Applicant’s identity. For example, we may aggregate all Applicant usage data to calculate the percentage of Applicants accessing a specific Website feature.
We do not collect any Special Categories of Personal Data about Applicants (this includes details about Applicant’s race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about Applicant’s health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. A Subscriber may ask that you provide this information through the Service, but it is at your discretion whether you choose to provide it or not.
As with all services of this nature, the following are potential risks of harm to Applicants which may arise in the extremely unlikely event that the extensive security protocols are breached or a Subscriber’s breach of its obligations where there is an inadvertent disclosure of an Applicant’s Personal Information:
As noted in section 7 (security and enforcement) below, VidCruiter uses security safeguards appropriate to the sensitivity of the information to ensure that Applicant’s Personal Information is stored and maintained in a secure environment in accordance with leading industry practice.
Access to Personal Information held by VidCruiter is under the control of the applicable Subscriber. VidCruiter will refer requests for access to the applicable Subscriber.
The security of Applicant’s Personal Information is important to us. We use security safeguards appropriate to the sensitivity of the information to ensure that Applicant’s Personal Information is stored and maintained in a secure environment. VidCruiter exercises managerial and technical safeguards designed to protect against the loss or unauthorized use or disclosure of Personal Information belonging to our customers and website visitors, as more fully described here https://vidcruiter.com/recruitment-software/security/ . These safeguards include encryption, malware protection, logical and physical access controls, and detection of social engineering attacks.
VidCruiter monitors and reviews security safeguards and takes corrective action whenever we discover deviations from our Privacy Policy.
VidCruiter’s headquarters in Canada is our primary location for business operations. Servers hosting the VidCruiter platform are located in the United States, EU, Canada, and Australia.
In order to provide Use with the information, products, or services Use have requested, Personal Data may be transferred or shared with other companies within our family of companies, including those third-party vendors who act on our behalf, process Personal Data in accordance with the purposes for which the data was originally collected, or for purposes to which Data Subjects have subsequently consented. Our Privacy Policy, supported by model contract agreements and safeguards for data governance, are designed to provide equivalent data protection for all customers wherever they may reside.
For example, regarding normal business operations, VidCruiter may engage a third-party to support our billing, support services, information technology, or mailings on our behalf.
We may also disclose Applicant’s Personal Information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect Applicant’s safety, or the safety of others, investigate fraud, or respond to a government request.
VidCruiter may make changes to this Privacy Policy from time to time for any reason. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes or changes in the way we use information, we will notify customers via e-mail or by posting an announcement on the Website prior to the change becoming effective. Website Applicants are bound by any changes to the Privacy Policy after such changes have been posted.
In the event that VidCruiter is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any Personal Information and give affected Applicants notice before Personal Information is transferred or becomes subject to a different privacy policy. Account holders will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of Applicant’s information, as well as any choices Use may have regarding Applicant’s information.
VidCruiter Privacy Officer VidCruiter Headquarters VidCruiter Inc. 100 Cameron St., Suite 4000 Moncton, NB E1C 5Y6 info (@) vidcruiter.com
We are VidCruiter Inc. (“VidCruiter”), a Canadian registered company.We provide online Applicant recruitment and selection services, as more fully described on our websites (our “Services”), including the online recording of text, audio and video responses to questions selected by Clients along with reference checking. The Service utilizes a number of dynamic products, including, VidTracking, VidInterviewing, VidLiveinterviewing, VidRating, VidReferencing, VidTrainer, VidOnboarding, VidTesting, VidAdmissions and VidHiring as further described on the Website (the “VidCruiter Offerings”).We operate the websites available at: hiringplatform.com, hiringplatform.ca, hiringplatformau.com and hiringplatformeu.com (the “Websites”).
This Privacy Policy explains what personal information(“Personal Information”) VidCruiter collects from customers who have subscribed for and use our Services (including any employees, contractors or other non-Applicant users: “Users”) and why, what we do with that information and how we share it. We have separate privacy policies in respect of (i) users of marketing website (set out here); (ii) Applicants whose information is processed through our Services (set out here); and (iii) customers who subscribe to our Services (set out here);.
It is always a User’s choice whether or not to provide Personal Information. However, if a User chooses not to provide requested Personal Information, that User will not be able to use certain features of the Services. We set out in detail below the information that we collect about Users and Users’ use of our Services. VidCruiter does not collect on its own behalf things like protected health information, financial information, date of birth, social security or other government-issued identification number, and other sensitive personal information.
Personal data, or personal information, means any information relating to an identifiable person who can be directly or indirectly identified. It does not include data which cannot be related to an identifiable person (anonymous data). We may collect, use, store and transfer different kinds of personal information about Users which we have grouped together follows:
We also collect, use and share Non-personalized data called “Service Data” such as statistical or demographic data for any purpose. Service Data may be derived from User’s personal information but is not considered personal information in law as this information does not directly or indirectly reveal User’s identity. For example, we may aggregate User’s Usage Data to calculate the percentage of users accessing a specific Website feature.
We do not collect any Special Categories of Personal Data about Users (this includes details about User’s race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about User’s health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about Users including through:
We have set out below, in a table format, a description of all the ways we plan to use Users’ personal information.
We may disclose Personal Information that we collect, or Users provide as described in this Privacy Policy:
We may also disclose User’s Personal Information:
Upon request, VidCruiter will provide Users with information about whether we hold any of User’s Personal Information. VidCruiter enables customers and website visitors with the ability to access and correct Personal Information we have collected. If Users have any concerns or suspect unauthorized activities associated with User’s account, please contact us at security (@) vidcruiter.com. We will respond to User’s request within a reasonable timeframe, and in any event within 30 days of receipt of request.
VidCruiter acknowledges that Users have the right to access, update, revoke permission to process, or request the deletion of User’s Personal Information. Any such query can be directed to VidCruiter’s Data Protection Officer at dpo (@) vidcruiter.com. If requested to remove data under either scenario, we will respond within a reasonable timeframe.
The security of User’s Personal Information is important to us. We use security safeguards appropriate to the sensitivity of the information to ensure that User’s Personal Information is stored and maintained in a secure environment. VidCruiter exercises managerial and technical safeguards designed to protect against the loss or unauthorized use or disclosure of Personal Information belonging to our customers and website visitors, as more fully described here. These safeguards include encryption, malware protection, logical and physical access controls, and detection of social engineering attacks.
VidCruiter will keep User’s Personal Information for as long as it remains necessary for the identified purposes set out below or as required by law, which may extend beyond the termination of our relationship with User. Users acknowledge and agree that if User request that User’s name be removed from our databases, it may not be possible to completely delete all User’s Personal Information due to legal constraints.
** VidCruiter is required to maintain records of consent and requests for correcting or deleting Personal Information for 6 years.
As Use navigate through and interact with our Website and Services, we may use automatic data collection technologies to collect certain information about User’s equipment, browsing actions and patterns, location, and workplace usage patterns, including:
We and our third-party service providers may collect information about Use in a variety of ways. We and/or our third-party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on our Service by informing us what content is effective.
When Use visit our website or otherwise interact with the Service, we (or third-party data or ad networks we work with) may send one or more “cookies” to User’s computer or other devices. Cookies are alphanumeric identifiers stored on User’s computer through User’s web browser and are used by most websites to help personalize User’s web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third-party websites. Some features on this site will not function if Use do not allow cookies. We may link the information we store in cookies to any Personal Information Use submit while on our site.
We may use both session ID cookies and persistent cookies. A session ID cookie expires when Use close User’s browser. A persistent cookie remains on User’s hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. If Use do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows Use to automatically decline cookies, or be given the choice of declining or accepting the transfer to User’s computer of a particular cookie (or cookies) from a particular site. Use may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If Use reject cookies, Use may still use our site, but some features on the site will not function properly.
Functional cookies, persistent and session type, store information to enable core site functionality.
Analytics cookies allow us to count page visits and traffic sources, so we can measure and improve the performance of our site and our marketing campaigns.
We (or third-party data or ad networks we work with) may use Web Beacons alone or in conjunction with cookies to compile information about our Service, or other information we or they have collected. Web Beacons are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the Service to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our Users’ Personal Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
We use Local Shared Objects, such as Flash cookies, AND/OR Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website upon User’s web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
At this time, we do not respond to browser ‘do not track’ signals.
VidCruiter’s headquarters in Canada is our primary location for business operations. In addition, VidCruiter maintains a presence in the in the United Kingdom, European Union, Australia and the Philippines. Servers hosting the VidCruiter platform are located in the United States, EU, Canada, and Australia.
We may also disclose User’s Personal Information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect User’s safety, or the safety of others, investigate fraud, or respond to a government request.
Through us, Use may be introduced to a variety of third-party vendors and/or websites. The privacy policies of these third parties are not under our control and may differ from ours. The use of any information that Use may provide to any third-party, or the use of “cookie” technology by any third-party, will be governed by the privacy policy of the operator of the website that Use are visiting. If Use have any doubts about the privacy of the information Use are providing on another website, we recommend that Use contact that website directly for more information and review its privacy policy. To properly process online orders, Use may be directed to a third-party credit card processing or other payment processing website. The privacy policies of these third parties are not under our control and may differ from ours. If Use have any doubts about the privacy of the information Use are providing on another website, we recommend that Use contact that website directly for more information and review its privacy policy.
We join the industry in recognizing that children, including young teens, may not be able to make informed choices about Personal Information requested online. VidCruiter does not solicit or collect Personal Information targeted at those under the age of eighteen. VidCruiter’s Terms of Use (TOU) does not permit the use of the Website, Apps and/or Services by users under the age of eighteen.
VidCruiter generally processes Personal Information in order to fulfill contracts we have with our customers and end users and to pursue our legitimate business interests listed above. Otherwise, VidCruiter will obtain consent from an individual with respect to the processing of Personal Information if required by law to do so.
Further, individuals located in the EU have certain rights under European law (including under the General Data Protection Regulation) with respect to Personal Information, including the right to request access to, obtain, correct, amend, delete, or limit the use of User’s personal data. Individual end users, customers or prospective customers located in the EU who wish to exercise these rights, should contact VidCruiter using the contact information below in Section 17. If we are processing User’s information on behalf of a third party then Use should contact that party directly because VidCruiter serves as a data processor on behalf of third party in that instance and can only forward User’s request to the buyer to allow them to respond. Individuals also have the right to make complaints to regulatory authorities in respect of our privacy practices.
VidCruiter may make changes to this Privacy Policy from time to time for any reason. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes or changes in the way we use information, we will notify customers via e-mail or by posting an announcement on the Website prior to the change becoming effective. Website users are bound by any changes to the Privacy Policy after such changes have been posted.
In the event that VidCruiter is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any Personal Information and give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy. Account holders will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of User’s information, as well as any choices Use may have regarding User’s information.